Terms and Conditions for Ordering

Orders at Nappex can only be placed by individuals aged 18 or older. By placing an order, you confirm and guarantee that you are at least 18 years old.

All prices on our website include VAT but exclude any applicable shipping costs. The shipping costs will be clearly stated during checkout before you place your order.

Nappex reserves the right to refuse or cancel orders, for example, in cases of suspected fraud or incorrect pricing information. If an order is canceled, any payments made prior to the cancellation will be refunded.

Returning products at Nappex is possible within a specified period after receipt of the order, as stated in our return policy. Ensure that returned products are in unused and undamaged condition and are returned in their original packaging.

Nappex strives to display information on our website as accurately as possible, including product descriptions and prices. However, errors may occur, and Nappex reserves the right to correct any errors and change information without prior notice.

By placing an order with Nappex, you agree to these terms and conditions and acknowledge that these terms constitute the entire agreement between you and Nappex regarding your order.

For more detailed information about our terms and conditions, please refer to the full version on our website. If you have any questions about these terms, feel free to contact our customer service.