Refund policy

Return & Refund Policy

Not satisfied with your order? No problem!
You can return your purchase free of charge within 30 days of receipt.

Simply email us at support@nappex.com, and we’ll send you the return form and instructions. Once we’ve received your return, your refund will be processed within 5 working days.

Questions about returns or refunds?

Our friendly customer service team is happy to help!

Email: support@nappex.com
Phone: +31 (0)85-3031726 (Available Monday–Friday, 08:00–17:00)